Industry
In a recent episode of the Fintech Hunting Podcast, host Michael Hammond sat down with Paul J. Loftus, CEO of Loan Vision, to discuss one of the mortgage industry’s biggest challenges—profitability.
While mortgage lenders are no strangers to fluctuating loan volumes and shifting market conditions, one issue remains constant: the cost per loan remains too high. Paul shared insights on why traditional cost-cutting approaches are no longer enough and how AI-driven automation is reshaping the financial back office.
Paul Loftus opened the conversation with a direct take on the state of the industry: mortgage lenders are under growing pressure to reduce costs without sacrificing operational efficiency. While trimming headcount has historically been the go-to response, that strategy is no longer sustainable.
“We have a profitability problem in this industry. And we need to address it not just with headcount changes, but with technology that actually changes how work gets done.”
Paul’s message was clear—profitability must be driven by efficiency, not just expense reduction. The real opportunity lies in rethinking how work gets done, particularly in financial operations where AI and automation can streamline processes, eliminate manual tasks, and improve accuracy.
Artificial intelligence has made significant strides in consumer-facing mortgage tech, but Paul emphasized its untapped potential in financial operations.
Rather than replacing finance professionals, AI-powered tools are enhancing their ability to work strategically. AI-driven invoice processing, automated approval workflows, and document recognition are already reducing the manual workload for finance teams, allowing them to focus on high-value financial planning and analysis instead of repetitive administrative tasks.
“AI, when applied intelligently, doesn’t replace people—it enhances them.”
As the conversation wrapped up, Paul provided a look ahead at what’s next for Loan Vision—including an exciting partnership with Continia. This collaboration will further integrate AI-driven automation into mortgage finance workflows, with a focus on:
This partnership represents a major step forward in empowering finance teams with the tools they need to reduce costs, enhance efficiency, and scale intelligently.
If you're a lending executive looking to reduce cost per loan, scale efficiently, and equip your finance teams with the tools they need to thrive, this conversation is a must-watch.
As Loan Vision’s Director of Marketing, Danielle “Dani” Coley oversees all aspects of the marketing function of the Loan Vision Go-To-Market (GTM) team, including, but not limited to: Demand Generation strategy implementation, pipeline budget and forecasting, vendor partner management, and Loan Vision Brand Strategy. Dani, as she is affectionately called, also oversees all corporate and educational events, including the annual Loan Vision User Conference, annual Client Appreciation Dinner, and User Advisory Council, among others. Prior to Loan Vision, Dani has spent the last 10 years working in both agency and corporate marketing spaces, spanning everything from political fundraising and EdTech, to mortgage banking and SaaS platform lead gen. Outside of her work, Dani is an eclectic soul, with a passion for film, photography, and international travel. Dani resides in Decatur, GA (by way of Norfolk, VA) where she lives with her only son, Isaiah – a rising freshman at her alma mater, Norfolk State University.
